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Pricing Teslemetry for the future

Removing the base subscription, refreshing vehicle and energy pricing, and giving every subscription a monthly pool of command credits.

When command credits launched, Teslemetry's billing was made up of three parts: a base subscription, a per-vehicle data subscription, and pay-per-use command credits. This model was designed to match our actual costs directly, covering support and infrastructure with the base, Tesla's streaming fee's with the vehicle subscription, and Tesla's command fees with the command credits. However it was a constant source of confusion for users who are more familar with all-inclusive subscription models.

Today we're simplifying all of that. The base subscription is gone, pricing for vehicles and energy sites has been refreshed to reflect changes in Tesla's pricing, and every subscription now comes with a monthly pool of included command credits.

No more base subscription

The Teslemetry base subscription is now free, is being phased out entirely. You now only pay for what you use:

  • A Vehicle subscription for each vehicle
  • An Energy Site subscription for each energy site
  • Command credits as needed, on top of your included monthly pool

For users without a Tesla energy site, this change will be a significant saving in your subscription cost, while customers with a single energy site should only pay slightly more. Unfortunately those with two or more sites will be disadvantaged here, but thats necessary to prepare for the future. You can see the current rates on the pricing page.

Refreshed vehicle and energy pricing

To account for the removal of the base subscription, the Vehicle Data Stream subscription has increased by USD$0.50 per month. This is mostly offset by the included monthly pool of command credits.

Energy sites now have their own paid subscription. Previously energy sites were free with a base subscription, however to prepare for the future, each energy site needs an Energy Site Data subscription, priced the same way as vehicles — a per-site fee for unmetered access to that site's live data.

Monthly command credits quota

The biggest change is how command credits work. Every subscription now includes a monthly pool of 500 included command credits for every vehicle and every energy site you subscribe to.

These included credits sit on top of your paid balance and are always spent first — you only dip into credits you've paid for once the included pool runs out. Per-action costs are unchanged: commands still cost 1 credit, vehicle data refreshes 2, and wake ups 20. The quota simply changes which bucket a charge comes out of. At this time, Energy site commands do not consume credits.

The allowance is calculated from how many vehicles and sites you have subscribed at the moment of each request, so adding or removing vehicles or sites mid-cycle adjusts the amount of credits your allowed to use dynamically and pro-rated.

The included pool refreshes once a month, anchored to your subscription's billing date. If your billing day is the 31st, short months roll over on the last day (the 28th or 29th in February, the 30th in April, and so on).

Watching it in real time

Your console updates live as credits are consumed, showing how much of your monthly quota you've used, when it resets, and your remaining paid balance. As always, every charge is reported to your SSE listeners and webhooks with the command type, cost, and balance.

How to opt in

These changes are automatically being applied to new customers, but if you would like to opt-in for now, you can do so by modifying your subscription. Your monthly included credits will switch on as soon as you do.

Over the coming months, all remaining accounts will be notified of the change and migrated to the new system on renewal, so there's nothing you need to do if you'd rather wait. We'll give plenty of notice before your account is moved, and the migration is designed so you keep any command credits you've already purchased. Timing for this change has not been decided and will depend how the soft-launch goes, or external factors.

If you have any questions about the new pricing or the migration, please contact support.

TLDR

  • The base subscription has been removed — you only pay per vehicle, per energy site, and for command credits
  • Vehicle subscriptions increased by USD$0.50/month, and energy sites now need their own subscription
  • Every subscription includes 500 free command credits per month, per vehicle and per energy site, as one shared dynamic pool that's always spent before your paid balance
  • The pool resets on your billing day and recalculates instantly when you add or remove vehicles and sites
  • Opt in now via your subscription settings; all accounts will be migrated automatically over the coming months